Item(s) will be delivered to the address you provided at the checkout stage. It is possible to change the delivery address should you make a mistake, however this is subject to further communication between us and you and can only be changed if the item(s) has not already been dispatched.
Delivery to UK Mainland is charged at a flat rate of £3.99 per order. We also offer free shipping on orders over £50, UK mainland only. We aim to dispatch orders within 3 working days.
As mentioned in the Terms of Sale, the delivery date quoted is an estimate and cannot be guaranteed. We endeavour to keep you up to date should we experience any delays. If we are unable to meet the estimated delivery date quoted, you are entitled to cancel your order provided that the order has not been dispatched.
We accept returns within 14 days and will reimburse the value of the order, please see the Terms of Sale for further detail. Alternatively, we will happily exchange or replace the item within the 14 day period. Please make sure that if you are returning an item, you use the original packaging (where reasonably possible) and ensure the item(s) remains in the original condition that it was sent to you. We strongly recommend that you use a recorded delivery service to return the item for your protection.
You are responsible for paying the cost of returning the item(s), unless we have made a mistake with your order or the item(s) is faulty or damaged.